Kallis Servisionar Projects
Delight Guests, Inspire Staff
Setup an Engagement Standard in both Staff Engagement and Customer Engagement
(Ref: Servisionar Standard)
Bravo.one, recognition & reward
Bravo.One is a philosophy, methodology and the tool (online platform) to implement and maintain staff recognition and rewarding system. (Ref.: Bravo.one)
This recognition tool showcases and rewards best practices of sustainable best practices, achievements and ideas.
Showcase, recognize and reward peoples ideas, proposals and problem solutions. (Ref. IdeasBravo
Servisionar is a brand name of Kallis Filoxenia (Cyprus), a company with customised projects in Delighting Guests & Inspiring Employees.
Servisionar is an employee inspire standard framework.
Bravo.one is a recognition app. (i.e. for employees).
IdeasBravo, is a proposal reward app.
SustainBravo is an app to reward eco friendly ideas.
Who is behind it:
Polys Kallis is Managing Director and founder of Kallis Filoxenia (Cyprus).
He is Swiss educated, pasionate and visionary professional.
Experience & Achievements:
- Long successful career in Hotel Management,
- Chairman of Cyprus Hotel Manager’s Association (2008-2014),
- Chairman (and Founder) of Cypria Filoxenia, a non-profit hospitality rewarding institution.
- Business advisors in tourism and service industry.
Delight Guests, Inspire Staff System
(your) Customer Engagement, as part of service mark + Staff Engagement, part of employer branding
This methodology increases the impact of both staff and customer engagement.
Methodology consists of:
(a) Define Vision and Identity
(b) Systemize Customer Engagement (part of Service Mark) and
(c) Staff Engagement (part of Employer Branding).
Projects under process:
‘F.I.R.S.T. in Satisfying You‘
Staff Engagement model adopted for a chain of hotels in Cyprus.
‘S.M.I.L.E. & Delight’
Staff Engagement Model adopted for a 5star HOTEL in Ayia Napa
‘Be our service S.T.A.R. adopted for a service company in Cyprus.
More concepts available.
More About Servisionar
Further (Cont.) Education
We support companies to improve business outcome by improving both internal and external culture.
Our engagement consists of:
(a) Kick-Start assessment
(b) Seminar and Documentation
(c) Follow Up / Feed back
All subzidized by HRDA Cyprus
Visionary solutions are needed to compete in a highly demanding environment. Service companies can benefit from ‘Servisionar’, a methodology based on Customer Engagement and Staff Engagement.
What services we provide: